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Wednesday, June 17, 2026
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Article The Guardian World News

Electrical retailer AO shifts UK call centre roles to South Africa

Strong Bullish 86.8
−100 Bearish 0 +100 Bullish
Electrical retailer AO shifts UK call centre roles to South Africa

About 150 jobs have already been lost in Bolton as company reports 145% rise in profits and hands £20m to shareholdersBusiness live – latest updatesThe online electrical goods seller AO World has revealed it is outsourcing up to 200 UK call centre roles to South Africa blaming rising labour costs, as it handed £20m to shareholders.As the retailer reported a jump in profits, it said it was shifting the majority of call centre jobs overseas “in response to ongoing inflationary cost pressures, and particularly rising employment costs”. It expects to save about £4m a year as a result of the change. Continue reading...

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Article Info
Source The Guardian World News
Published Jun 17, 2026 · 10:51 am
Article ID qjlk09h
Original URL Open source
Sentiment Signal
Strong Bullish 86.8
−100Neutral+100
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